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A global automotive components supplier specializing in the R&D, manufacturing, and sales of automotive heat exchangers.

Frequently Asked Questions


Release date:

25-04-11

Frequently Asked Questions

For some frequently asked questions about us, if you have any other inquiries, please leave us a message or chat with us online.

1. Are drum-type and disc-type equipment interchangeable?

Answer : In general, they are not interchangeable; drum-type pads and disc-type pads have different external shapes, and from a manufacturing‑process perspective, there are significant differences in the pressing and grinding stages.

2. Which port do you usually ship from?

Answer : Qingdao, Shanghai, or as specified are all acceptable.

3. What is the payment method?

Answer : Pay a deposit first, and settle the balance before shipment.

4. Is after-sales service provided?

Answer : We offer paid on-site after-sales service, but the buyer is responsible for covering the costs of airfare, visas, accommodation, and a daily stipend of USD 100.

5. How long is the warranty period after delivery?

Answer : The standard warranty period is one year (excluding consumable parts). For specific inquiries, please contact our sales representative.

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