Frequently Asked Questions
Release date:
25-04-11
For some frequently asked questions about us, if you have any other inquiries, please leave us a message or chat with us online.
1. Are drum-type and disc-type equipment interchangeable?
Answer : In general, they are not interchangeable; drum-type pads and disc-type pads have different external shapes, and from a manufacturing‑process perspective, there are significant differences in the pressing and grinding stages.
2. Which port do you usually ship from?
Answer : Qingdao, Shanghai, or as specified are all acceptable.
3. What is the payment method?
Answer : Pay a deposit first, and settle the balance before shipment.
4. Is after-sales service provided?
Answer : We offer paid on-site after-sales service, but the buyer is responsible for covering the costs of airfare, visas, accommodation, and a daily stipend of USD 100.
5. How long is the warranty period after delivery?
Answer : The standard warranty period is one year (excluding consumable parts). For specific inquiries, please contact our sales representative.
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