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Brake Pad Product Maintenance and Warranty Policy
Release date:
25-04-11
I. Scope and Conditions of Warranty
- Anti-counterfeiting Verification
Please purchase through official channels and verify the laser anti-counterfeit label. Products bought through unofficial channels are not covered by the warranty. - Abnormal Wear Determination
Rapid wear caused by material defects may be eligible for quality inspection; however, wear resulting from aggressive driving or the mixed use of brake pads made from different materials is not covered under warranty.
II. Replacement Standards
- Thickness threshold
- The new pad is approximately 15 mm thick; when worn down to 3–5 mm (less than one-third of its original thickness), it must be replaced immediately.
- Due to the regenerative braking system, electric vehicles are recommended to be inspected every 30,000 kilometers, though their actual service life may be even longer.
- Abnormal signal
- Metallic friction noises (high-frequency squeals or low-frequency rumbling) occur.
- The brake pedal travel has noticeably increased, or braking performance has deteriorated.
- Dashboard brake warning indicator (available on select models)
III. Supporting Maintenance Requirements
- Mandatory replacement item
- Worn‑out brake rotors must be replaced in pairs; the use of new brake pads alone is prohibited.
- New energy vehicles must use a dedicated brake kit (e.g., the Beyond series, which includes corrosion‑resistant coated brake discs).
- Regular maintenance
- Inspect the condition of the brake discs/pads every 15,000 kilometers.
- Brake fluid must be replaced regularly; refer to the vehicle’s owner’s manual for the recommended service interval.
IV. Special Precautions
- Material Compatibility
The NAO ceramic formulation cannot be used as a direct replacement for semi-metallic brake pads; a full‑system upgrade is required. - Installation Specifications
Operation by non‑qualified technicians may void the warranty; maintenance of wheel cylinders requires the use of a specialized grease.
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